Lightinthebox Scam: Customer Service, Return & Exchange Policies & Quality Issues

In one of my previous post Lightinthebox Review, I’ve talked about the major pros of the online store Light In The Box. To be impartial, I think it a necessity to reveal what I know about the cons of the company.

Like all other Chinese international online shops, Light In The Box has a number of unfavorable reviews and ratings at Google or other search engines. To better finish my job of summarizing the major shortcomings of Lightinthebox.com, I read dozens of pages of search results for topics like “Lightinthebox complaints”, “Lightinthebox scam”, “Lightinthebox negative reviews” and “Lightinthebox bad reviews”. It is time-consuming but I find it totally worth my effort as now I can share with my readers something more valuable.

Overview of Lightinthebox Scam

lightinthebox scamBased on my research, claims about Lightinthebox scam mainly point to fields of customer service, product quality and return & exchange policies. I completely understand that when people encounter an unpleasant shopping experience with Light In The Box, they feel it an urge to find a way to vent and posting bad reviews on the web is definitely an easy way. Anyway, some customers choose to spread the negative words about Light In The Box simply because they want to warn others not to trade with the shop. Also, by doing so some others hope their opinions will come to the attention of someone who works in Light In The Box to provide a better solution to their problems than responding by nothing but “Sorry for the trouble.”
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Lightinthebox Review: Company Background, Navigation & Shopping System and Lightinthebox Scam

About Light In The Box Online Shop

Speaking of China-based online shops that serve international customers, Light In The Box is always mentioned along with other famous Chinese e-commerce websites like Aliexpress, Dinodirect, DHgate or Dealextreme.

lightinthebox company

Created in 2006, Light In The Box has been growing in company size, product line as well as global reputation. The online shop itself is a seller, offering various products to people throughout the world – they reach almost every corner of the world where human beings exist. However, like the majority of online shopping websites similar to Lightinthebox.com, in practice the company has a wide network of manufacturers who produce and supply the products for Light In The Box under cooperation agreements signed between two sides. As a result, though Light In The Box conducts strict quality standards to select and verify their cooperative suppliers, quality of various products may vary slightly, or in some cases, quite significantly.

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Wholesale Sheath/ Column One Shoulder Short/ Mini Elastic Silk-like Satin Cocktail Dress Online Store LightInTheBox

Sheath/ Column One Shoulder Short/ Mini Elastic Silk-like Satin Cocktail Dress
Sheath/ Column One Shoulder Short/ Mini Elastic Silk-like Satin Cocktail Dress

USD99.99

Wholesale Sheath/ Column One Shoulder Short/ Mini Elastic Silk-like Satin Cocktail Dress Online Store LightInTheBox. Silhouette: Sheath/Column Neckline: One Shoulder Waist: Natural Hemline/Train: Short/Mini Sleeve Length: Sleeveless Embellishments: Ruffles, Sash/Ribbon Back Details: Zipper Fully Lined: Yes Built-In Bra: No Fabric: Elastic Silk-like Satin Shown Color: Dark Navy Belt Color: Dark Navy Body Shape: Apple, Hourglass, Inverted Triangle, Pear, Rectangle, Plus Sizes, Petite, Misses Occasion: Cocktail Party, Homecoming Season: Spring, Fall, Summer Net Weight: 1Kg Shipping Weight: 1.48kg Note: Removable belt, Belt color will match dress color Model: Tati Model: Tati HEIGHT: 5.8ft BUST: 35in WAIST: 24in HIPS: 35in Model’s Dress Size: 6 We hope that the dress model’s measurements can help you better understand the fit of this dress.
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China Wholesale Store lightinthebox.com Low Carbon Steel Tattoo Machine Shader with 14 Wrap Coils Promotion

Low Carbon Steel Tattoo Machine Shader with 14 Wrap Coils
Low Carbon Steel Tattoo Machine Shader with 14 Wrap Coils

USD24.99

Website lightinthebox.com Low Carbon Steel Tattoo Machine Shader with 14 Wrap Coils Reviews. Highlights Material: Low carbon steelSand blast surface, simple and smooth line,feel is goodSignal laying 14 laps coil come with the newest technology Super energe, the best for big flat needles3V to start 5-8V to work, running frequency of 2500switch/minute Stable bouncing, strong rear magnetic Un-warming for long time workingExclusive production in ChinaSpecifications TypeTattoo machineGun TypeManualFeaturePermanentUtilityShader MaterialLow carbon steelCoils14 lapsStart Voltage3V start 5~8V workingFrequency 2500 switch/minSize8.5 3.2 8.6cmWeight0.25 kgDelivery3~7delivery
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LightInTheBox Whole Ribbed Button Front Lapel Collar Thick Pullover Cashmere / Men’s Cashmere Sweaters

Whole Ribbed Button Front  Lapel Collar Thick  Pullover Cashmere / Men's Cashmere Sweaters
Whole Ribbed Button Front Lapel Collar Thick Pullover Cashmere / Men's Cashmere Sweaters

USD119.99

Discount Whole Ribbed Button Front Lapel Collar Thick Pullover Cashmere / Men’s Cashmere Sweaters lightinthebox.com. Occasions: Work Silhouette: Cardigan Neckline: Shirt Collar Style: Basic Fabric: Cashmere Season: Winter Embellishment: Button Closure, Ribbed Color: Nude, Grey, Red, Black Sleeve Length: Long Sleeve Price: Above US 60 Look After Me: Dry clean only Size: XS, S, M, L, XL, XXL, Made-to-measure
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Online Store LightInTheBox 3 Pieces One Size Lycra V-Strings Low Waist Wedding/ Daily Wear Panties Purchase

3 Pieces One Size Lycra V-Strings Low Waist Wedding/ Daily Wear Panties
3 Pieces One Size Lycra V-Strings Low Waist Wedding/ Daily Wear Panties

USD7.99

Deal 3 Pieces One Size Lycra V-Strings Low Waist Wedding/ Daily Wear Panties Online Store LightInTheBox. Category: Panties Occasion: Wedding, Special Occasion, Daily Wear, Casual Personality: Feminine, Sexy Shop By Style: V-Strings Waist: 22.3~27.6inch(Approx.56.6~70.1cm) Waistline: Low Waist Fabric: Lycra Embellishment: Lace Shown Color: Black, Carnation, Fuchsia, Red, Blue, White, Yellow Available Color: Black, Carnation, Fuchsia, Red, Blue, White, Yellow Tips: Hand wash cold. Dark colors separately. Do not bleach or iron. Line or flat dry., Color Random Delivery, Size Reference:Average. Net Weight: 0.1Kg Shipping Weight: 0.11Kg
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Online Store LightInTheBox Trumpet/Mermaid Sweetheart Chapel Train Organza Floral Wedding Dress Buy

Trumpet/Mermaid Sweetheart Chapel Train Organza Floral Wedding Dress
Trumpet/Mermaid Sweetheart Chapel Train Organza Floral Wedding Dress

USD249.99

Buy Trumpet/Mermaid Sweetheart Chapel Train Organza Floral Wedding Dress lightinthebox.com. Silhouette: Trumpet/Mermaid Neckline: Strapless, Sweetheart Waist: Dropped Hemline / Train: Chapel Embellishment: Flower(s), Ruching, Side Draping, Draping Back Details: Zipper Fully Lined: Yes Built-In Bra: Yes Fabric: Organza Shown Color: Ivory (color may vary by monitor) Body Shape: Hourglass, Inverted Triangle, Pear, Rectangle, Plus Size, Petite, Misses Style: Classic amp; Timeless, Elegant amp; Luxurious Wedding Venues: Church, Hall Season: Spring, Fall, Winter, Summer Net Weight: 2kg Shipping Weight: 2.48kg Tips: We are sorry that this dress is not available in custom sizes due to its design. Model: Tati
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